An AI customer support team, ready in an afternoon
beereau gives you a whole support team of AI agents instead of a chatbot. A Head of Support routes every ticket, a Triage agent sorts the inbox, and four support agents answer, follow up and prepare refunds. Anything that leaves the office waits for your approval until you decide to trust an agent with more.
3 days free. Then $100 a month for your first team.
What you get
- A team, not a widget
- Head of Support, Triage and 4 support agents, each with a clear role and who they report to.
- Your inbox, your voice
- Forward your support email to the office. The team learns what you sell and how you talk from your website.
- You approve what matters
- Replies, refunds and anything sent to a customer wait for your OK by default. Give autonomy per agent when you are ready.
- Every task is accountable
- See who handled each ticket, what they did, what it cost and who approved it.
- A weekly report
- The Head of Support writes a weekly summary of volume, issues and what to improve.
- A bill with a ceiling
- A hard monthly limit. At 80% the office switches to economy mode; nothing runs past 100% without your say.
How to start
- Create your office. Sign up and share your website. The Head drafts what you sell, who you serve and how you talk.
- Hire the Support team. One click sets up the roles. The first 3 days are free.
- Forward your support inbox. Point your support email (for example from Gmail) at the office and send a test message.
- Approve, then delegate. Review the first answers in the owner room. When you trust an agent, give it more autonomy.
Frequently asked questions
How is this different from a support chatbot?
A chatbot answers one message at a time from a script. beereau runs a team: triage sorts tickets, agents work them end to end, the Head reviews answers and you approve what leaves the office.
How many tickets can the Support team handle?
The Support team is sized for about 1,500 tickets a month. Your monthly limit keeps spending under control either way.
How much does it cost?
$100 a month for the first team, office included, with the first 3 days free. Each additional team is $80 a month and each extra admin is $10 a month.
Will the agents reply to customers without me?
Not by default. Every reply and refund waits for your approval until you give a specific agent autonomy for a specific kind of decision.
What do I need to connect?
Your website, so the team learns your business, and your support email forwarded to the office.