AI agents explained

Plain-English guides to AI agents, multi-agent teams and how to keep a human in charge of the decisions.

• AI agents vs chatbots: what actually changes for your businessA chatbot replies to messages. An AI agent plans, uses tools and hands work off. A plain-English comparison table and how to tell which one you need.
• Human in the loop AI: approvals, autonomy and what to never automateHow human-in-the-loop AI works for a small business: what to approve, how to give agents autonomy per decision, and which decisions should stay with a person.
• What is a multi-agent system? A plain-English guide for business ownersA multi-agent system is a team of AI agents with separate roles, handoffs and a lead that routes work. Here is how it works, explained for business owners.